Privacy Policy

Citizen is an international law firm committed to safeguarding the privacy of visitors to our websites. Please read this policy document to understand how your information is treated.

Please note that this policy may change from time to time so please review it regularly. Any significant changes to this policy however will be clearly highlighted on our website.

The information we collect

You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the application forms on various sections of our websites:

How we use it

We will only use the information which you provide to us on certain sections of the website in order to process the relevant form. Please see the privacy related information on the relevant form for a more explanation of how your information will be utilised.

Please note that in order to process your form we may sometimes be required to share your information with Citizen offices and branches and our associated firms around the world and any third parties who provide services on our behalf. However, we ensure that all such entities protect your data adequately.

In regards to any other third parties we will only disclose your information where you have given your consent or where we are required to do so by law, or where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights. For further information about our offices click here.

Cookies & IPs

We may use cookies on our website. For further details, see our cookie policy below. When you visit our website our server will not record your IP address. Google Analytics will only collect anonymous data like date, time, location, browser,  and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet. It enables us to identify which organisations have visited this website. We use this information to compile statistical data on the use of our website to track how users navigate through our site in order to enable us to evaluate and improve our site.


On our website we use state of the art advanced encryption technology to protect your information. We also use up-to-date data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss.

All our staff and third parties which we engage to process your personal information are obliged to respect the confidentiality of your information.

Your rights

You have the right to request a copy of the information we hold about you (for which we may charge a small administration fee) and to have any inaccurate information about you corrected.

Contact information

If you have any questions in relation to this policy please contact us at the information available at this link. All email messages sent to and from Citizen may be monitored to ensure compliance with internal policies and to protect our business.

Additional policy details

Please also consult the policy information available on other relevant pages of our website.

Cookies policy

Strictly required cookies – these are essential in order to enable you to move around the website and use its features. This includes accessing secure areas of the website such as account and payment pages etc.

Performance cookies – these collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages if any. These cookies don’t collect information that personally identifies a visitor. All information these cookies collect is aggregated and therefore anonymised and only used to improve the utility and operation of our website.

Functionality cookies – These allow the website to remember options you choose and provide improved, personable features. For instance, we use cookies on the appointment booking forms so that you do not have to repeat or re-enter your details.

Third party cookies – these allow third parties to download cookies to your device. For instance Google Analytics cookies are stored so that anonymised visitor information can be aggregated to improve the website. These third party cookies are not under our control and if you’d like to know more about them, please visit Google analytics website.

With your visit and use of our website, you agree that these cookies can be placed on your computer or device.